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In airport terminals, a baggage reclaim area is an area where arriving passengers claim checked-in baggage after disembarking from an airline flight. The alternative term baggage claim is used at airports in the US and some other airports internationally.

Delayed Baggage Compensation: What To Do? Hold onto your boarding pass and your checked luggage receipts. ... Report the damage before leaving the airport after receiving your bags. ... Fill out a damage claim form, or Property Irregularity Report. ... Present your bags for inspection so they can be repaired or replaced.

File a claim with the airlines. This is where the receipts for those necessary items come into play. Most airlines require that your claim be made no later than 45 days from the date of your flight even if your bags haven't arrived yet.

If you have expenses due to pilfered, delayed, or lost baggage or damaged baggage that can't be repaired by us, please complete this claim form. Once you have submitted your claim, you will receive an acknowledgement email prompting you to attach receipts to support your claim.

You will be reimbursed for reasonable interim out-of-pocket expenses upon submitting your receipts via our webform (select Baggage Issues > Baggage > Submit Expenses). Claims must be submitted no later than 21 days from the date your baggage was placed at your disposal.

The airline has to pay for storing unclaimed baggage at the airport, so it's in their best interest to deliver it to its rightful owner as soon as possible. They usually ask the passenger to come back to the airport and pick it up or deliver it via courier services, such as FedEx or UPS.

The airline will give you a lost luggage claim number, which you'll want to keep with you. Once that's done, it's time to leave the airport. Be sure to keep your checked luggage confirmation tag — also called a luggage claim ticket — with you at all times.

Contacting our Baggage Claims Team Central Baggage Office: 1 888 689-BAGS (2247) – Toll free, open from 05:00 to 23:00 ET, 7 days a week within Canada or the United States. Via our Let Us Know form. Worldwide (Star Alliance Partners): Visit Star Alliance for a list of our partner airlines.