How do I dispute a charge with Citi customer service?

To manage a dispute on your credit card account, visit the Dispute Center at any time. You can also view all open and closed disputes or cancel an existing dispute. To manage a dispute on your ATM /Debit card account, please Contact Us through Chat or call us at 1-888-248-4226; Text Telephone (TTY): 1-800-945-0258.

How do I contact Citibank to dispute a charge?

To manage a dispute on your credit card account, visit the Dispute Center at any time. You can also view all open and closed disputes or cancel an existing dispute. To manage a dispute on your ATM /Debit card account, please Contact Us through Chat or call us at 1-888-248-4226; Text Telephone (TTY): 1-800-945-0258.

How long do you have to dispute a charge Citibank?

All disputes unresolved at the supplier-Cardholder level must be submitted to Citibank within 60 days of receipt of the invoice on which the charge(s) first appeared.

How do I file a Citibank dispute?

If you do not have a case number, first contact Customer Service at (800) 647-5344, option 1. For any other types of inquires or disputes, contact CitiPhone at (888) 248-4226. Please list all disputed transactions. If necessary, attach a separate sheet or statement to this form with the disputed transactions circled.

How do I dispute a transaction online Citibank?

To raise a dispute, log in to Citibank Online: For Debit Cards, navigate to Banking- Click on Account on which you wish to raise a dispute- Scroll to the bottom of Account Statement- Select Dispute- Select transaction you wish to dispute.

How does Citibank handle disputes?

One touch: Most disputes can now be initiated over the phone by speaking to Citi's Customer Service Representative. You simply call the number on the back of your card and provide the representative with all necessary information for the claim to be processed.

How does Citibank handle disputes?

One touch: Most disputes can now be initiated over the phone by speaking to Citi's Customer Service Representative. You simply call the number on the back of your card and provide the representative with all necessary information for the claim to be processed.

Where do I send my Citibank dispute form?

Dispute forms, if faxed, should be sent to 1-605-357-2019. Dispute forms may be mailed to Citibank Government Services, P.O. Box 6125, Sioux Falls, SD, 57117-6125. Call toll-free 1-800-200-7056. For cardholders outside of the U.S., call collect to 1-757-852-9076.

Get Dispute Form - Citigroup

Print Save Clear Citibank Commercial Cards Cardholder Dispute Form APC/PA s Name: Date: Cardholder s Name: Merchant Name: Account Number: Transaction Date: Reference Number: Transaction Amount: Posting.

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