Is Mr. Cooper a legitimate company?

Mr. Cooper has a B- rating with the Better Business Bureau, but it is not accredited. In 2021, the Consumer Financial Protection Bureau received 786 mortgage-related complaints about Mr. Cooper. The most common were related to trouble during the payment process and application process and struggling to make payments.

How do I order a Mr. Cooper payoff?

How to Request by Phone or Mail Phone: Call us at 833-685-2567. Mail: Send us a short letter stating that you'd like a payoff quote. Be sure to include: your loan number; the address of the property; and. all of your most up-to-date contact information. Send it to: Mr. Cooper. Attn: Payoff Department.

How do I talk to a real person at Mr. Cooper?

Please contact our Customer Service department at 833-685-2565 for further assistance.

Is Mr. Cooper a debt collector?

Short answer: No. Mr. Cooper is your mortgage servicer.

Does Mr. Cooper call you?

Get familiar with Mr. Cooper customer, be aware that: We only use toll-free numbers registered to Mr. Cooper to call customers. We'll never call from a personal or cell phone number.

Why was my loan transferred to Mr. Cooper?

Your account was transferred because your previous servicer sold your loan to us, your new servicer. It is very common for mortgage loans to be sold between servicers. Hundreds of thousands of loans change hands in this way every year.

How do I pay Mr. Cooper by phone?

Just call 888-480-2432. If calling from a number saved to your account, our system will automatically identify you. Note: If there are multiple borrowers on the account, you'll need to provide the last 4 digits of your Social Security Number.

How do I get Mr. Cooper to stop calling me?

Text STOP to 266737 to stop receiving Mr Cooper Alerts messages from Mr. Cooper (you will receive a confirmation text).

Get 972 459 1611

Child support (optional) fixed income unemployment rental income Typed, signed hardship letter detailing: Tax Documentation Dodd-Frank Certification Documentation of Home Owner or Condo Dues Borrower Signature Date Co-Borrower Signature Date Home Affordable Modification Program Government Monitoring Data Form Information for Government Monitoring Purposes You are not required to furnish this information, but are encouraged to do so. The law provides that a lender or s.

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