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It may appear you are being double billed if you just installed new service or made a change to your services in the middle of a billing cycle. For more information, you can visit our Why is my bill amount higher than I was quoted?

Charter services" on your bank statement likely refers to a charge or transaction related to a service provided by a charter company. Charter services can encompass a wide range of activities and industries.

In recent years, these stations have dramatically increased rates to distribute their signals to Charter Communications customers. As a result, we're forced to pass those charges on as a "Broadcast TV Surcharge." These signals were historically made available to us at low or no cost.

If your discounted rate for your promotion has expired, your services will be billed at a new rate. Taxes or fees in your area may have changed. Video On Demand and Pay-Per-View purchases, as well as long-distance calls made without a Spectrum Voice International Calling Plan, can change your amount due each month.

Just ask the customer service representative if there are any ways you can save money on your bill. They will then look at their system to see if it will allow them to give you a discount. The game Spectrum plays is that instead of increasing prices on subscribers, Spectrum provides discounts that fall off.

If your discounted rate for your promotion has expired, your services will be billed at a new rate. Taxes or fees in your area may have changed. Video On Demand and Pay-Per-View purchases, as well as long-distance calls made without a Spectrum Voice International Calling Plan, can change your amount due each month.

Failure to pay charges by the due date on the billing statement (including checks returned for insufficient funds) may result in suspension or disconnection of all Services, the removal of all Equipment and/or imposition of a late payment or service charge.

The Broadcast TV Surcharge is a pass-through fee reflecting charges from local broadcast or affiliate TV stations. While these stations distribute their signals over the air using free spectrum granted by the federal government, they charge us significant amounts to carry them.

It may appear you are being double billed if you just installed new service or made a change to your services in the middle of a billing cycle. For more information, you can visit our Why is my bill amount higher than I was quoted?

Charter services" on your bank statement likely refers to a charge or transaction related to a service provided by a charter company. Charter services can encompass a wide range of activities and industries.

In recent years, these stations have dramatically increased rates to distribute their signals to Charter Communications customers. As a result, we're forced to pass those charges on as a "Broadcast TV Surcharge." These signals were historically made available to us at low or no cost.

If your discounted rate for your promotion has expired, your services will be billed at a new rate. Taxes or fees in your area may have changed. Video On Demand and Pay-Per-View purchases, as well as long-distance calls made without a Spectrum Voice International Calling Plan, can change your amount due each month.

Just ask the customer service representative if there are any ways you can save money on your bill. They will then look at their system to see if it will allow them to give you a discount. The game Spectrum plays is that instead of increasing prices on subscribers, Spectrum provides discounts that fall off.

If your discounted rate for your promotion has expired, your services will be billed at a new rate. Taxes or fees in your area may have changed. Video On Demand and Pay-Per-View purchases, as well as long-distance calls made without a Spectrum Voice International Calling Plan, can change your amount due each month.

Failure to pay charges by the due date on the billing statement (including checks returned for insufficient funds) may result in suspension or disconnection of all Services, the removal of all Equipment and/or imposition of a late payment or service charge.

The Broadcast TV Surcharge is a pass-through fee reflecting charges from local broadcast or affiliate TV stations. While these stations distribute their signals over the air using free spectrum granted by the federal government, they charge us significant amounts to carry them.