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When reports are screened in When the protective authorities decide that the report may indicate child abuse, they must investigate the suspected abuse within a time period specified by state law, typically within 24 or 48 hours or up to 5 days, depending on the state.

DSS will do an investigation. DSS will also fill out some papers asking the family court to have a merits hearing, which is also called a removal hearing. At this hearing, the court will decide whether your child should stay out of your home until you make your home safe.

The Department of Social Services (DSS) serves multiple purposes in South Carolina. Perhaps the most well known service is for the protection of children who have been abused or neglected.

IMPORTANT INFORMATION for SNAP and TANF Applications To apply online, visit SCMAPP.sc.gov. To submit an application or renewal via fax, send to your local county office. Click here for county contact information. If you need an application or a renewal form mailed to you, please call 1-800-616-1309.

Call 1-855-6-CONNECT (1-855-626-6632) (TTD/TTY 1-800-842-4524 for persons with speech or hearing difficulties) Follow the prompts to get the information you need.

DSS will do an investigation. DSS will also fill out some papers asking the family court to have a merits hearing, which is also called a removal hearing. At this hearing, the court will decide whether your child should stay out of your home until you make your home safe.

Reporting Suspected Child Abuse or Neglect by Telephone. Call 1-800-4ACHILD (1-800-422-4453). All reports can be kept anonymous, although you may be encouraged to give your name. This hotline has access to a network of welfare agencies around the country and can direct your report to the proper authorities.

You may file a complaint of discrimination by contacting DSS. Write DSS Office of Civil Rights, P.O. Box 1520, Columbia, S.C. 29202-1520; or call (800) 311-7220 or (803) 898-8080 or TTY: (800) 311-7219.

To report suspected child abuse or neglect, contact the SCDSS 24-hour, toll-free hotline at 1-888-CARE4US or 1-888-227-3487. This hotline is available 24 hours a day, 7 days a week. Intake staff will assist the person making the report and assess the information provided to determine if an investigation is necessary.

To report suspected child abuse or neglect, contact the SCDSS 24-hour, toll-free hotline at 1-888-CARE4US or 1-888-227-3487. This hotline is available 24 hours a day, 7 days a week. Intake staff will assist the person making the report and assess the information provided to determine if an investigation is necessary.