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You need to inform the fund if you want to use this option by completing the withdrawal claim form, which is available on the fund's website. If you choose this option, you must provide the administrators with your contact details and keep these up to date so that the fund can stay in contact with you.

Please refer this question to your own fund administrator - Alexander Forbes - for a specific answer. It usually takes between 4 and 12 weeks, to process a pay-out.

Please refer this question to your own fund administrator - Alexander Forbes - for a specific answer. It usually takes between 4 and 12 weeks, to process a pay-out.

Today, Alexander Forbes is one of Africa's leading financial services organisations, providing retirements, asset management, insurance and wealth management solutions.

You need to inform the fund if you want to use this option by completing the withdrawal claim form, which is available on the fund's website. If you choose this option, you must provide the administrators with your contact details and keep these up to date so that the fund can stay in contact with you.

Index Page Page 4 ALEXANDER FORBES INVESTMENTS 4 How does the Fund work? ... The Fund: This is the AF Investments Provident Preservation Fund, which you are invested in. It provides you with a benefit (an income), when you retire. In the event of your death, it provides your dependants and/or beneficiaries with a benefit.

When l left work l was told from the day my claim was received it would take 4-6 weeks to get my payout.

This means you cannot borrow money from your retirement savings. You can only withdraw cash from your fund credit if you leave your employer when you change jobs, resign or get retrenched. Apart from a small tax-free amount, you'll have to pay tax on any cash you take from your retirement fund when you change jobs.

Provided your tax affairs are in order, and you have submitted all the required documents (such as a copy of your ID, a completed instruction form stating where the money should go, and proof of banking details), it normally takes 14 to 21 business days to receive your provident fund pay-out.

Your are only allowed to borrow money from your fund if this is permitted by your fund rules. Even then, the loan must be for very specific purpose, essentially housing related (to buy a home, pay off a bond, fund improvements etc). You need to check with your HR department to see whether you qualify for such a loan.