Get Navy Federal Debit Card Colors

Report a suspicious charge or debit immediately Contact your bank or card provider immediately if you suspect an unauthorized debit or charge. If a thief charges items to your account, you should cancel the card and have it replaced before more transactions come through.

To dispute a Debit Card transaction call us at 1-888-842-6328.

If your card is lost or stolen, or if you notice unauthorized transactions, please call 1-888-842-6328 immediately. Freezing your card doesn't serve as a notice that it's lost or stolen, or that an unauthorized transaction has posted to your account.

When you temporarily misplace your credit or debit card, you can freeze access until you find your card. Once you locate the card, you can unfreeze it in seconds on the mobile app and continue using it as you did before it was frozen.

When you temporarily misplace your credit or debit card, you can freeze access until you find your card. Once you locate the card, you can unfreeze it in seconds on the mobile app and continue using it as you did before it was frozen.

Select Dispute a Credit Card Purchase toward the bottom right of your screen, under Account Services. Phone: Call Navy Federal at 888-842-6328. Enter your Access Number and telephone password (if you've set one up). Press 3 for credit cards and then press 2 to report fraud or unrecognized charges.

Dispute investigations can take up to 120 days from the date of your claim; however, you may be able to contact the merchant directly to resolve your dispute sooner. Cases tend to be resolved faster when members provide documentation supporting their claim against the merchant.

From Settings-->Manage Accounts and click on the Debit Cards tab or go to Shortcuts or Quick Tasks and click on Freeze/Unfreeze Card. Click Unfreeze Card next to the card you want frozen. Review the screen and click Unfreeze Card.

Dispute investigations can take up to 120 days from the date of your claim; however, you may be able to contact the merchant directly to resolve your dispute sooner. Cases tend to be resolved faster when members provide documentation supporting their claim against the merchant.

the account was locked because he applied for mult credit products ie 2nd cc which is a red flag. that is the reason. usaa does the same thing. if navy finds you are not eligable to have a membership and you have a balance on a cc for example money that you have in other accounts will be taken to pay off the cc.