Get Eastbay Return Policy

For your convenience we have extended our return policy window. All Foot Locker, Inc. stores will accept returns and exchanges up to 30 days after our stores reopen for items bought online and in-store.

All requests for exchanges must be handled through your dedicated sales rep. Contact our customer service line at 1-855-892-4995 for further assistance. Due to carrier transit times, returns can take up to 3 weeks before account or credit card will credited for returned product.

For your convenience we have extended our return policy window. All Foot Locker, Inc. stores will accept returns and exchanges up to 30 days after our stores reopen for items bought online and in-store.

For our customers within the United States, Eastbay offers Free Returns! Click here to print a free return label and begin your return or exchange.

All requests for exchanges must be handled through your dedicated sales rep. Contact our customer service line at 1-855-892-4995 for further assistance. Due to carrier transit times, returns can take up to 3 weeks before account or credit card will credited for returned product.

Returns for online orders must take place within 90 days after the original shipment date in order to receive a credit in the original form of payment. Returns received more than 90 days after shipment date will not be accepted and will be returned to sender.

Return your product in a box, bag, or carton that protects the merchandise, or wrap it well within the original packaging. Please be sure to seal the package. Thank you for your purchase. We appreciate the opportunity to provide you with high-quality products and excellent customer service.

Refunds will be processed in the form of payment used on the original order. For credit card refunds, please allow 1-2 billing cycles for the credit to appear on your statement.

For your convenience we have extended our return policy window. All Foot Locker, Inc. stores will accept returns and exchanges up to 30 days after our stores reopen for items bought online and in-store.

Refunds will be processed in the form of payment used on the original order. For credit card refunds, please allow 1-2 billing cycles for the credit to appear on your statement.