Get Inurl Human Centered Design Report Template

Scholarship. Leadership. Clinical Care Excellence. Education.

Strategic planning in health care organizations involves outlining the actionable steps needed to reach specific goals. While there are different strategy types and levels, the purpose of all strategies is to bring an organization's actions into alignment with its stated mission or values.

We embrace our members, colleagues, and communities as family, and work tirelessly to improve their wellness and quality of life. We also fundamentally believe that the expert care we deliver should be equally available to all.

We serve our members using a unique business model that combines health coverage and care delivery into one coordinated experience. Unlike a traditional insurance company, we are a membership-based, prepaid, direct health care system.

We understand that you want the best care possible for yourself and your loved ones, and our mission is to provide this high-quality care. We continuously work to live up to your expectations, and we strive to improve our care.

Kaiser Permanente utilized design thinking to rework nursing shift to shift handoff. Through applying the steps of design thinking, reports were standardized resulting in less time spent in report and more time spent with the patient, improving provider efficiency and patient satisfaction.

Our work is driven by our mission: to provide high-quality, affordable health care services and to improve the health of our members and our communities. It's also driven by our heritage of prevention and health promotion, and by our conviction that good health is a fundamental right.