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It depends on the specific warranty policy of the product you are claiming the warranty for. Some manufacturers or retailers may require you to present the original box, while others may not. It's best to check the warranty terms and conditions or contact the manufacturer or retailer to confirm their requirements.

A product warranty is a guarantee from the manufacturer that a product will last a certain amount of time. If the item becomes faulty you are entitled to take it back to the company you bought it from for a replacement or repair. This cover does not usually include anything that is age related wear and tear.

If you would like more information about our warranty plans please call us at: (855) 595-6302, or complete the form below and a Prime Warranty Specialist will get in touch shortly. Prime Warranty Inc.

Call your home warranty company's customer service line as soon as a covered appliance or system malfunctions. The phone number is in your contract and available online. Company websites will often have client portals where you can place a service request by submitting a form.

Request a Service Visit to File a Warranty Claim The phone number is in your contract and available online. Company websites will often have client portals where you can place a service request by submitting a form. Follow the warranty claims process. When you request service, this triggers the warranty claims process.

Warranty claims for assets that are under warranty are generated based on incident. For example, if your car breaks down twice, the first time because the steering pump failed and the second time because the alternator failed, these failures are recorded as separate incidents.