Get Complaint Form

A complaint email is a piece of written correspondence expressing dissatisfaction with a product, service, or experience. A compelling complaint email will explain the problem you're having and how you'd like to resolve it. A complaint email is an effective way to communicate grievances politely.

If you are an employee and you want to make a formal complaint about something which has happened at work, you should raise a grievance. The first step in doing so is to write to your employer. You should set out what your complaint is, with enough detail for your employer to be able to investigate it properly.

Dear [name of your employer / HR manager/ line manager], I am writing to raise a formal grievance. I have a [problem with / complaint about] [give details]. [Optional] I have evidence in the form of [give details]. I would be grateful if you could let me know when I can meet you to talk about my grievance.

Basic rules keep your letter to the point. You need to give enough detail for your employer to be able to investigate your complaint properly. ... keep to the facts. ... never use abusive or offensive language. ... explain how you felt about the behaviour you are complaining about but don't use emotive language.

Write to your employer Give details of your problem, date your letter and keep a copy. If you have not done so already, you might find it helpful to tell your employer any suggestions you have for resolving the problem. You can use our: template letter to raise a grievance at work.

1. Definition: A grievance is a complaint by a student involving the interpretation, application, or alleged violation of College policies and procedures. A grievance action may be initiated by a student against another student, an instructor, an administrator, or a member of the classified staff.

Basic rules keep your letter to the point. You need to give enough detail for your employer to be able to investigate your complaint properly. ... keep to the facts. ... never use abusive or offensive language. ... explain how you felt about the behaviour you are complaining about but don't use emotive language.

Try not to be overly negative. Focus on 2 or 3 of the more urgent problems. Be sure to point out 1 or 2 positive aspects of the student's work. Focus the interaction on real examples of good assignments (make some copies in advance—don't show the whole assignment, only sections of it).