Get Polmed Complaints Department

Member refunds If you paid for a service directly and want to request a member refund, you need to submit your proof of payment (receipt or bank deposit slip) together with the service provider's account that displays a zero balance for the claim.

Member refunds If you paid for a service directly and want to request a member refund, you need to submit your proof of payment (receipt or bank deposit slip) together with the service provider's account that displays a zero balance for the claim.

If you paid for a service directly and want to request a member refund, you need to submit your proof of payment (receipt or bank deposit slip) together with the service provider's account that displays a zero balance for the claim. Obtain a detailed account/statement from the service provider.

If you paid for a service directly and want to request a member refund, you need to submit your proof of payment (receipt or bank deposit slip) together with the service provider's account that displays a zero balance for the claim. Obtain a detailed account/statement from the service provider.

polmedauths@medscheme.co.za Polmed has an agreement with the Administrator whereby we monitor their level of service offered to members.

polmedauths@medscheme.co.za Polmed has an agreement with the Administrator whereby we monitor their level of service offered to members.

Outgoing Health Ombud reflects on his term of Office Toll-Free Number: 080 911 6472. Fax: 086 560 4157. Email: complaints@ohsc.org.za. Post: Private Bag X 21, Arcadia, Pretoria, 0007. Walk-in: OHSC Offices, 79 Steve Biko Road, Prinshof, Pretoria.

Outgoing Health Ombud reflects on his term of Office Toll-Free Number: 080 911 6472. Fax: 086 560 4157. Email: complaints@ohsc.org.za. Post: Private Bag X 21, Arcadia, Pretoria, 0007. Walk-in: OHSC Offices, 79 Steve Biko Road, Prinshof, Pretoria.

You may change your plan online at .polmed.co.za. You simply need to log in to the Member Zone to access this facility. PLEASE NOTE: This form should only be completed should you wish to change your plan.

You may change your plan online at .polmed.co.za. You simply need to log in to the Member Zone to access this facility. PLEASE NOTE: This form should only be completed should you wish to change your plan.

polmedauths@medscheme.co.za Polmed has an agreement with the Administrator whereby we monitor their level of service offered to members.

polmedauths@medscheme.co.za Polmed has an agreement with the Administrator whereby we monitor their level of service offered to members.

You will receive a claims statement that will advise you of the outcome of the payment process. You can also view the outcome via the Member zone on our website at .polmed.co.za. Claims must be submitted within 120 days of the service date. Claims received after this period will be rejected as stale.

You will receive a claims statement that will advise you of the outcome of the payment process. You can also view the outcome via the Member zone on our website at .polmed.co.za. Claims must be submitted within 120 days of the service date. Claims received after this period will be rejected as stale.

You or your treating doctor can call POLMED to obtain pre-authorisation for your chronic medication. Note: Notify the courier pharmacies directly about any address updates to avoid delays in the delivery of your medication. Ensure your doctor prescribes items on the medication formulary to avoid a 20% co-payment.

You or your treating doctor can call POLMED to obtain pre-authorisation for your chronic medication. Note: Notify the courier pharmacies directly about any address updates to avoid delays in the delivery of your medication. Ensure your doctor prescribes items on the medication formulary to avoid a 20% co-payment.

You or your treating doctor can call POLMED to obtain pre-authorisation for your chronic medication. Note: Notify the courier pharmacies directly about any address updates to avoid delays in the delivery of your medication. Ensure your doctor prescribes items on the medication formulary to avoid a 20% co-payment.

You or your treating doctor can call POLMED to obtain pre-authorisation for your chronic medication. Note: Notify the courier pharmacies directly about any address updates to avoid delays in the delivery of your medication. Ensure your doctor prescribes items on the medication formulary to avoid a 20% co-payment.

You may change your plan online at .polmed.co.za. You simply need to log in to the Member Zone to access this facility. PLEASE NOTE: This form should only be completed should you wish to change your plan.

You may change your plan online at .polmed.co.za. You simply need to log in to the Member Zone to access this facility. PLEASE NOTE: This form should only be completed should you wish to change your plan.