Get Telstra Bereavement Form

Phone service providers have millions of customers. When a customer dies, the service under the customer's contract continues. If a bill is not paid, the carrier does not assume that there has been a death. The company will continue to charge late fees and provide phone service.

In the United States and other locales, you can request access to your deceased loved one's Apple ID and data with a court order. The court order needs to claim you as the rightful inheritor of your relative's personal information.

Although it's probably the last thing you want to think about at this difficult time, we've created a guide to help you think about things to cancel when someone dies....Tell us once Date of birth. National Insurance number. Driving licence number. Vehicle registration number. Passport number.

To cancel or a transfer a cell phone contract, call your provider's customer support number and tell the representative that you'd like to cancel or transfer the contract and the reason why. You should not be charged a fee for either canceling a contract after a death or transferring a contract after a death.

Learn how to request a transfer of billing responsibility. If you want to cancel the deceased person's account and know the wireless account passcode, call us at 800.331. 0500.

For TV and broadband accounts, please complete and send the Foxtel Deceased Estate Transfer/Cancellation Form to us via email or post (using the return information provided on the form). If you're unable to download this form, get in touch with us via Live Chat.

You can use the online Telstra Bereavement Support form to notify us and request the cancellation or transfer of services. A specialist from our bereavement care team will contact you. Or, if you prefer, you can mail, call us or visit our store.

Disconnect and close the account down. Transfer the contract into another name with new contact details. The new account owner becomes responsible for future bills (subject to the usual credit check) Transfer the number over to Pay & Go.