Get Au C113 2019-2025

The AU C113 form is essential for changing the ownership of Telstra services between two consumer accounts. This guide provides a clear, step-by-step approach to completing the form to ensure a smooth transition.

Follow the steps to successfully complete the AU C113 form.

1. Press the ‘Get Form’ button to access the AU C113 form and open it in your preferred editor.
2. Begin with the 'Outgoing Customer Section'. List all services to be transferred. Ensure to include account numbers to specify whether you are transferring individual services or all services under an account.
3. In the 'Transfer Date' field, select a date that is a minimum of 7 business days from the date of submission and up to 30 days in the future for when the transfer should take effect.
4. Complete the 'Outgoing Customer Details'. Enter your full name, date of birth, contact number, and email address. Ensure that this information allows for your verification post-transfer.
5. Provide one form of Primary ID as required by Telstra. Fill in the type, state of issue, and ID number.
6. Review and agree to the 'Outgoing Customer Agreement' checkbox and signature line, ensuring you understand the terms about the transfer process.
7. Move to the 'Incoming Customer Section' where the Incoming Customer must fill out their details including full name, date of birth, contact number, and email address.
8. If the Incoming Customer is new to Telstra, they must provide identification amounting to 100 points, consisting of Primary and Secondary ID, and fill in their current and previous address information.
9. In the 'Incoming Customer Agreement', read through the terms and conditions, check the acknowledgment box, and have them sign with the date.
10. Once all sections are completed, save your changes, and you can download, print, or share the form as necessary. To finalize the process, email the scanned copy to changeofownership@telstra.com, fax it to 03 8601 2361, or return it to your local Telstra store.

Complete your AU C113 form online today for a hassle-free document management experience.