How do I complain about bad service?

Let's look at how to report bad customer service when it happens to you: Provide feedback. Many companies want to improve their support and provide questions at the end of the interactions. ... Send a complaint email. ... Use social media. ... File a complaint.

Where can I report poor service in South Africa?

The Presidential Hotline 17737 should be used when all your attempts to get assistance from a government department, province, municipality or state agency have failed. It is not only a complaints line. You can call to share your views or provide solutions to the challenges in your community.

What is the consumer watchdog in South Africa?

The National Consumer Commission (NCC) is the South African regulatory body, established in terms of Section 85 of the Consumer Protection Act No. 68 of 2008 (CPA). The primary role of the NCC is to protect the interests of consumers and ensure accessible, transparent and efficient redress for consumers.

How do I contact the Waspa?

WASPA operates a consumer queries line (011 476 7710) with operational hours between 09:00 and 16:00 on business days.

Where to report bad service in South Africa?

National Consumer Commission (NCC) PO Box 36628, Menlo park, 0102. Building C, South African Bureau of Standards Campus, 1 Dr. Lategan Road, Groenkloof, PRETORIA. 012 428 7000. 086 758 4990. National Government Directory: State owned enterprises and other public entities.

What is the Consumer Protection Act in South Africa?

The Consumer Protection Act applies to the following: Every transaction occurring within the Republic of South Africa; Promotion or supply of any goods and services occurring within the Republic; and. Goods or services that are supplied or performed, in the Republic, in terms of transactions mentioned in the Act.

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Q: How do I complain about bad service?

Let&#039;s look at how to report bad customer service when it happens to you: Provide feedback. Many companies want to improve their support and provide questions at the end of the interactions. ... Send a complaint email. ... Use social media. ... File a complaint.

Report of the Adjudicator Complaint number#57296Cited WASP membersDigital Data com Solutions SL. Notifiable WASP membersWorldplaySource of the complaintWASPA Compliance DepartmentComplaint short descriptionNoncompliant.

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