Get Telstra Change Ownership 2021-2024

Fax to: 03 8601 2361 complete from section 2. OR return the form to your local Telstra store.

You will need to submit a change of ownership request for your mobile number if your current account is not under your name. Requirements differ depending on the provider but you will usually need to present at least 2 types of ID. This process can take up to 10 business days to be completed.

Sign in to My Telstra. In the top right-hand corner, go to Profile, then select Account Settings. Select Personal Details. Update your personal details.

You can add or remove an authorised representative by: Phone: 13 22 00. Email: enquiries@support-team.telstra.com and put 'Update account details' in the subject line. Your request must be on company letterhead or be sent from a company email in order to be accepted. Fax: 1300 556 737. Mail: Telstra Customer Support.

My Telstra app For your Mobile services: Go to Services and choose your service. Select View or manage your plan to see your plan details or cancel your service. If your query is about your home phone or internet, you'll need to Message us.

Please select a transfer date between 7 and 30 business days from the date that this form is submitted to Telstra. If you are transferring all services on your account, once the Change of Ownership or Transfer of Lease has taken effect, we will send you a Final Bill for your services.

How do I add a Full or Limited authority contact in My Telstra? Open My Telstra and select Profile. Select Security settings, then Account contacts. Scroll down and select Add authorised contact. Choose either Limited authority or Full authority and select Add.

When you request the transfer, we'll guide you through the process. If the new owner is, or is eligible to be, a Priority Assistance customer and the service is on an Upfront plan, call us on 13 22 00 to discuss your options.