Get Pa Formal Complaint 2014-2026

Filing a formal complaint with the Pennsylvania Public Utility Commission is a crucial step when seeking resolution for utility issues. This guide will provide clear, step-by-step instructions to help you complete the PA Formal Complaint efficiently and effectively.

Follow the steps to fill out the PA Formal Complaint online.

1. Click ‘Get Form’ button to obtain the form and open it in the online editor.
2. Fill out the customer (complainant) information including your name, mailing address, county, telephone number(s), email address, and utility account number. If the complaint pertains to a different address or name, include that information as well.
3. Provide the name of the utility or company you are complaining about. This can be found on your utility bill.
4. Indicate the type of utility service related to your complaint by checking the appropriate box. Options include electric, gas, water, wastewater/sewer, telephone/telecommunications, motor carrier, and steam heat.
5. Detail the reason for your complaint. Check all relevant boxes and provide specific details about your situation, including dates, times, and places. Use additional paper if necessary, as lack of specific information may lead to dismissal of your complaint.
6. Clearly state the requested relief or resolution you hope to achieve. Be specific about what you want the Pennsylvania Public Utility Commission to order the utility or company to do.
7. If applicable, indicate whether a 'Protection From Abuse' order is currently in effect for your safety or welfare. If yes, attach a copy of the order.
8. Indicate prior utility contact. Answer whether this is an appeal from a Bureau of Consumer Services decision, and if not, specify if you have already spoken to a utility representative regarding the complaint.
9. If you are representing yourself, you do not need a lawyer, but if you have legal representation, enter your lawyer’s information as necessary.
10. Complete the verification and signature section. You must sign and date the form to validate your complaint, as it will not be accepted without your signature.
11. Choose a filing method. If you are submitting online, ensure you create an account to use the eFiling system. For mail submissions, ensure to send your signed form by certified or first-class mail.
12. Make sure to keep a copy of your completed Formal Complaint for your records.

Start the process of filing your formal complaint online today.