What questions are asked in triage?

Questions aimed at identifying the patient with possible ACS: Where is your pain? (location) Does it go anywhere else? (radiation) When did it start? (onset) How long has it lasted? (duration) How bad is it? (severity on pain scale) Does anything make it better or worse? Have you taken any medication to relieve it?

What is a triage assessment?

1Triage and emergency assessment. Triage is the process of rapidly examining sick children when they first arrive in order to place them in one of the following categories: Those with EMERGENCY SIGNS who require immediate emergency treatment.

How do you triage a patient over the phone?

A Quick Guide to Triaging Patient Phone Calls Gather the Right Information. ... Ask Relevant Questions. ... Confirm Understanding. ... Practice Telephone Triage Scenarios. ... Use Verbal Cues. ... When in Doubt, See the Patient. ... Give Instructions for Call-Backs. ... Use a Medical Call Center.

How can I be a better phone triage nurse?

Being a good telephone triage nurse requires you to be committed to patient care and constantly be alert. Good Listeners : Since the only information a triage nurse gets is verbal communication from the patient or their caregiver, they need to be able to listen carefully to what is being said.

What is a telephone triage assessment?

Telephone Triage is a method by which a health professional contacts a patient and manages their care based on the outcome of that telephone call.

What should be included on a telephone triage documentation?

The telephone triage documentation recommendations of the AAACN are based on 6 dimensions of triage information documentation. These dimensions are encounter characteristics, patient characteristics, contact characteristics, reason for the call, nursing actions and post-triage disposition action.

What does telephone triage do?

Telephone triage is the process of managing a patient's call to the office to determine the urgency of the medical issue, the level of staff or provider response required, the appropriate location if the patient needs to be seen, and the timing of appointment scheduling.

What questions do they ask in a telephone triage nurse interview?

Example telephone triage nurse interview questions with sample answers How do you stay up-to-date with medical developments and news? ... What is your greatest weakness? ... What do you see yourself doing in 10 years? ... How have you maintained high-level communication in previous roles?

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Q: What does telephone triage do?

Telephone triage is the process of managing a patient&#039;s call to the office to determine the urgency of the medical issue, the level of staff or provider response required, the appropriate location if the patient needs to be seen, and the timing of appointment scheduling.

to patient: Allergies Phone # Patient’s Age Weight Work Phone # Pregnant? Primary Care Physician Cell Phone # From _____am/pm To _____ am/pm Patient can be reached at home on cell at work Problem/Patient Complaint (cont. if necessary): Medication refill (circle) Medication Pharmacy Name Phone # Follow up: ER referral Appointment made for ________________ at _________ Physician to call. Physician called on ______________ at _________. Pharmacy called. Refill ready at _________.

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