What if my Sydney Water meter is damaged?

If your meter is broken or damaged, call us on 13 20 90. We're responsible for the water main and the water meter. Property owners are responsible for the other pipes.

What is the number for Sydney Water bill?

You can speak with the Sydney Water customer care team on 13 20 92.

How do I report a water leak?

Call our PUB 24-hour Call Centre at 1800-2255-782 (Toll-Free Line) or at 6521-6470 to send us urgent feedback on major pipe bursts and water interruptions.

What is the emergency number for Sydney water?

If your water quality is an ongoing issue you'd like us to investigate, please email us. For something you're experiencing right now, or in an emergency, call us on 13 20 90 24/7. Not sure if the fault is in your private pipes or in our network? Call us on 13 20 90 24/7.

Who is responsible for sewerage in Sydney?

Mains sewers are the responsibility of Sydney Water. You can obtain copies of drainage plans from Sydney Water to see who shares certain sections of the pipe network. You should contact Sydney Water immediately if you notice sewage is coming from a utility hole cover on the road or footpath.

What do I do if I have no water?

Things to check if you have no water Step 1 Try your cold kitchen tap. ... Step 2 Check for frozen pipes. ... Step 3 Check your stop valves are open. ... Step 4 Check with your neighbours. ... Step 5 Check for problems in your area. ... Need more help?

Get Sydney Water Choke Claim Form 2011-2024

Q: What if my Sydney Water meter is damaged?

If your meter is broken or damaged, call us on 13 20 90. We&#039;re responsible for the water main and the water meter. Property owners are responsible for the other pipes.

Q: What is the emergency number for Sydney water?

If your water quality is an ongoing issue you&#039;d like us to investigate, please email us. For something you&#039;re experiencing right now, or in an emergency, call us on 13 20 90 24/7. Not sure if the fault is in your private pipes or in our network? Call us on 13 20 90 24/7.

Sewer choke claim form Sydney Water job number Property details House/Lot number Street Suburb Claimant s details The claimant is the person who seeks reimbursement from Sydney Water Name Phone number Address Email Plumber s details Required when the plumber is not the claimant License number Details of work 1. Did Sydney Water take over the job Yes Date // 2. Has the account been paid by the owner of the property 3. Total amount claimed No 4. Excavation size L B Dm / NA I declare the above details to be correct Claimant name Customer name Claimant signature Customer signature Date Phone No Customer is either the property owner tenant real estate agent or strata manager for the property Sydney Water will conduct random audits to verify claim details including contact with the customer The original tax invoice must be attached to this form and sent to PO Box 399 PARRAMATTA NSW 2124 Ph 02 9644 0221 Please allow up to eight 8 weeks to process the claim* Email chokeclaims sydneywater. com*au Errors and omissions will result in the claim being returned for correction* All choke claim forms must include timesheets see below. Submitting false information on this form will result in the matter being referred to the relevant external authorities. Ref* Aug 2011 Please complete all sections of the timesheet below to assist with our assessment and to reduce processing time Travel time hrs Start time Finish time Breaks hrs Total hours Work done. Did Sydney Water take over the job Yes Date // 2. Has the account been paid by the owner of the property 3. Total amount claimed No 4. Excavation size L B Dm / NA I declare the above details to be correct Claimant name Customer name Claimant signature Customer signature Date Phone No Customer is either the property owner tenant real estate agent or strata manager for the property Sydney Water will conduct random audits to verify claim details including contact with the customer The original tax invoice must be attached to this form and sent to PO Box 399 PARRAMATTA NSW 2124 Ph 02 9644 0221 Please allow up to eight 8 weeks to process the claim* Email chokeclaims sydneywater. Total amount claimed No 4. Excavation size L B Dm / NA I declare the above details to be correct Claimant name Customer name Claimant signature Customer signature Date Phone No Customer is either the property owner tenant real estate agent or strata manager for the property Sydney Water will conduct random audits to verify claim details including contact with the customer The original tax invoice must be attached to this form and sent to PO Box 399 PARRAMATTA NSW 2124 Ph 02 9644 0221 Please allow up to eight 8 weeks to process the claim* Email chokeclaims sydneywater. com*au Errors and omissions will result in the claim being returned for correction* All choke claim forms must include timesheets see below. com*au Errors and omissions will result in the claim being returned for correction* All choke claim forms must include timesheets see below. Submitting false information on this form will result in the matter being referred to the relevant external authorities. .

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