How do I contact Philadelphia Gas Works?

For questions or complaints about a gas bill, payment agreement, shut off notice, or any other customer issue, please contact Philadelphia Gas Works (PGW) directly at 215-235-1000. If you smell gas or think there is a gas leak, contact PGW IMMEDIATELY at 215-235-1212.

How does the CRP program work for PGW?

The Customer Responsibility Program (CRP) is an assistance program that helps eligible low-income customers afford gas service. Customers pay a fixed monthly bill sometimes as little as $25 per month based on their household size and income, or average bill.

What to do if you smell gas in Philadelphia?

If you think you smell gas, leave the area immediately and then call PGW at 215-235-1212 from a safe location. Also, if You Smell Gas: Do not use electrical devices including cell phones which may cause a spark and ignite the gas. Do not use an open flame, matches or lighters.

How do I pay for gas in Philadelphia?

(215) 235-1000 Pay your bill over the phone 24 hours a day, with a check or credit/debit card using our automated system. Please have your account number ready.

Does PGW verify income?

Apply online now through My Account. Be sure to have: Proof of gross household income for the past 30 days, and. The name, social security cards and date of birth for each household member.

How do I set up gas utilities in Philadelphia?

Since 1836, Philadelphia Gas Works has been serving the area with reliable gas service. The company allows for online set up of new service, but if you prefer to set up service over the phone, you can contact PGW at 215-235-1000.

What is the corporate office of PGW?

Philadelphia Gas Works P.O. Box 3529 Philadelphia, PA 19122-0529.

How to get a PGW account number?

Where do I find my PGW account number? Your PGW account number can be found at the top left section of your bill, below your address.

Get Pgw Crp Application Online

PHILADELPHIA GAS WORKS CUSTOMER RESPONSIBILITY PROGRAM CRP Application Form New CRP Enrollment Recertification Customer Name Street Address/Zip Account Number Social Security Number Home Phone Work/Cell Phone List everyone living in your home. Start with yourself include all children and adults. Use additional sheets if you need more space Attach copies of Social Security cards for everyone living in your home Last Name First Name M. I. Relationship Number Date of Birth 62yrs Old and above Below 18yrs Old Self Number of Total Household Members 8. List Monthly Gross Income for members listed above starting with yourself Use additional sheets if you need more space Attach copies of proof of income for everyone living in your home Income Recipient Last name First Name Relationship Type s and/or Source s Monthly Gross Income Total Gross Monthly Household Income I agree to pay PGW the total monthly payment determined by PGW through the intake process plus 5 towards my pre-program arrears back bills and any other additional charges that may apply to me CRP Restore and CRP Non-Basic Charges. 2. I agree to apply for LIHEAP when I am on PGW s CRP agreement and assign the grant to PGW* 3. I understand that if I miss one 1 payment I will be in default with the program* If I am in default with the program I understand that collection activity will begin and my service could be terminated* 4. I agree that I will recertify every year. 5. I agree to report household income changes even if they occur before it is time to recertify for CRP. 6. I agree to let PGW install an Automatic Meter Reading AMR device on my gas meter. 7. I agree to accept services from PGW s conservation programs if offered to me. per month. 10. I authorize the Philadelphia Gas Works to verify all information provided on this form including verification with City and State records. I authorize PGW to obtain consumer credit reports for purposes of verifying the above information* Customer Signature Date 10-69-4798 Reviewed by PGW Representative Date. Start with yourself include all children and adults. Use additional sheets if you need more space Attach copies of Social Security cards for everyone living in your home Last Name First Name M. I. Relationship Number Date of Birth 62yrs Old and above Below 18yrs Old Self Number of Total Household Members 8. I. Relationship Number Date of Birth 62yrs Old and above Below 18yrs Old Self Number of Total Household Members 8. List Monthly Gross Income for members listed above starting with yourself Use additional sheets if you need more space Attach copies of proof of income for everyone living in your home Income Recipient Last name First Name Relationship Type s and/or Source s Monthly Gross Income Total Gross Monthly Household Income I agree to pay PGW the total monthly payment determined by PGW through the intake process plus 5 towards my pre-program arrears back bills and any other additional charges that may apply to me CRP Restore and CRP Non-Basic Charges.

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