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Within the U.S., if found liable, the carrier is responsible for the actual value of the lost or damaged freight.

First rule for filing claims is to file them as soon as possible. You typically have 9 months from the delivery date to file a claim.

Who should I file a Freight claim against? Shipping claims are filed against the carrier. If there is more than one carrier, a claim is filed against either the originating carrier or the delivering carrier.

Who should I file a Freight claim against? Shipping claims are filed against the carrier. If there is more than one carrier, a claim is filed against either the originating carrier or the delivering carrier.

Any questions, please contact the Claims Department at 800-825-6636 or Corporate Customer Service at 800-235-5569. You have 9 months from the date of delivery to file a claim. Old Dominion has 30 days to acknowledge a claim in writing and 120 days to process. Please be patient during this time.

6 Steps Freight Claim Process Freight is Damaged or Lost. Time really works against the shipper here. ... Shipper Notates Bill of Lading. All visible and concealed damage or loss should be documented. ... Consignee Contacts PLS. ... Inspection Request. ... Carrier Schedules or Waives Inspection. ... Claim Handling.

Pay, Decline, or Make a Firm Settlement Offer (49 CFR § 370.9). Motor carriers are required to pay, decline, or make a firm settlement offer in writing to the claimant within 120 days after receipt of the claim.

Filing a Freight Claim Proof of delivery. The original BOL, or bill of lading. Explanation of loss or damage. Dollar amount being claimed. A copy of the original vendor invoice showing. the value of the goods being transported. Photos of the goods and packaging, if damaged.

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© Copyright 1997-2025
airSlate Legal Forms, Inc.
3720 Flowood Dr, Flowood, Mississippi 39232
Form Packages
Adoption
Bankruptcy
Contractors
Divorce
Home Sales
Employment
Identity Theft
Incorporation
Landlord Tenant
Living Trust
Name Change
Personal Planning
Small Business
Wills & Estates
Packages A-Z
Form Categories
Affidavits
Bankruptcy
Bill of Sale
Corporate - LLC
Divorce
Employment
Identity Theft
Internet Technology
Landlord Tenant
Living Wills
Name Change
Power of Attorney
Real Estate
Small Estates
Wills
All Forms
Forms A-Z
Form Library
Customer Service
Terms of Service
DMCA Policy
About Us
Blog
Affiliates
Contact Us
Privacy Notice
Delete My Account
Site Map
All Forms
Search all Forms
Industries
Forms in Spanish
Localized Forms
Legal Guides
Real Estate Handbook
All Guides
Prepared for You
Notarize
Incorporation services
Our Customers
For Consumers
For Small Business
For Attorneys
Our Sites
US Legal Forms
USLegal
FormsPass
pdfFiller
signNow
airSlate workflows
DocHub
Instapage
Social Media
Call us now toll free:
1-877-389-0141
As seen in:
  • USA Today logo picture
  • CBC News logo picture
  • LA Times logo picture
  • The Washington Post logo picture
  • AP logo picture
  • Forbes logo picture
© Copyright 1997-2025
airSlate Legal Forms, Inc.
3720 Flowood Dr, Flowood, Mississippi 39232