To change your name on your accounts, you will need to meet with a banker in your nearest Wells Fargo branch. Please bring your updated photo ID and an original or a certified copy of any supporting documents (such as marriage certificate, divorce decree, or other court orders).
Whether visiting a bank location in person or using a bank's customer service phone line to initiate a name change, you should be prepared to provide these documents: A certified copy of your marriage certificate. Your updated Social Security card. Your updated photo ID (driver's license, passport, etc.).
How do I change or add another email address, phone number, or mailing address? Simply sign on to Wells Fargo Online® and access Update Contact Information to review your email addresses, phone numbers, and mailing addresses. If your new address is outside of the United States, please contact us at 1-800-956-4442.
If you want to change the name, title or gender on your bank accounts, you can let us know either by visiting us in branch or writing to us.
Improperly denied mortgage modifications: During at least a seven-year period, the bank improperly denied thousands of mortgage loan modifications, which in some cases led to Wells Fargo customers losing their homes to wrongful foreclosures.
Some of those programs have expired, but government-sponsored loan modification assistance is still available to some borrowers. These include: Fannie Mae, the government-sponsored mortgage company, has a program called Flex Modification.
Insufficient income: The lender may determine that your income is too low to support even modified payments. Excessive debt: High debt-to-income ratios could make lenders reluctant to modify your loan. Incomplete application: Missing documentation or errors in your submission can result in denial.
Contributing factors that may spur a home loan modification request include: Unemployment or other loss of income. Increased living expenses. Medical bills. Divorce or separation. Death of a family member. Disability. You are ineligible to refinance.
One of the most common reasons for a loan modification denial is the submission of an incomplete application or missing documentation. Lenders require detailed financial information to assess an applicant's situation.