File a Consumer Complaint with us. After you complete the online Consumer Complaint form, the system will allow you one opportunity to attach the documents.Repossession of Property Financing occurs when you buy property (a vehicle, mobile home or furniture) but do not pay the entire sales price at once. File a complaint if you believe we have jurisdiction in the matter. We will conduct a preliminary review of your complaint to verify that DIFI has jurisdiction. If you don't make your car payments on time, your lender might have the right to take your car without going to court or telling you first. What should I do with my insurance if my car is repossessed? An attorney can help determine if you have the right to file a lawsuit and possibly get out of having to pay the remaining "deficiency" loan balance. Before acting on these general principles, you should hire a lawyer licensed to practice law in the jurisdiction to which your question pertains. A repossession is a financial issue rather than a liability issue, so it shouldn't have an impact on your insurance claim.