Use the following definition of complaint, which is also provided in Part I, C, page 1 on the hard copy of the reporting form. The Office of the Ombudsman works independently as an intermediary to provide individuals with a confidential avenue to address complaints and resolve issues.OFFICE OF THE STATE LONG-TERM CARE OMBUDSMAN. Links to the forms are included on the Coordinator. To help us find your case information, you must first complete and submit our Contact Form online. While filling out the form, have this information on hand:. If you already have evidence of your claims, there is little cost to using a verified complaint because you can make it very detailed. Gov to ask for help. Please complete the Barking Dog Complaint Form. Learn more about the ombudsman program.