In addition to its main office at 25 Beaver Street, Manhattan, the agency has staff in Albany, Buffalo, Rochester, Syracuse, Oneonta and Long Island.
File Complaint Online: Mail/Fax: Mailing Address: NYC Department of Consumer and Worker Protection. Consumer Services Division. 42 Broadway, 9th Floor. New York, NY 10004. Fax: (212) 487-4482.
The Department of Financial Services supervises and regulates the activities of more than 3,000 financial institutions with assets totaling more than $9.7 trillion as of Dec. 31, 2023.
Insurance Complaint Agency: New York State Department of Financial Services. Phone Number: (212) 480-6400. Business Hours: Monday - Friday: 9 AM - 5 PM.