Complete our online form. The complaint must include: Online, Choose and complete the appropriate online form and submit.We will forward your complaint directly to this company and ask for a response. The defendant shall in like manner verify any answer. ALL complaints must be submitted in writing. Learn where to file a complaint about banking and investment products, retirement plans, and the companies and professionals that offer them. Edu or phone at 404-413-1515 during business hours (Monday - Friday, a.m. Residents and their loved ones can bring complaints or concerns to an ombudsman, who will then work to find solutions on their behalf. Concerned about fraud or corruption in World Bank-financed projects? The preferred method for submitting a concern is through our online submission form as it allows for more direct, timely receipt and review of your concerns.