Complaint Process - click here to file a complaint online or submit the forms below. You can submit a complaint against a company or producer with DOI.Complaints are confidential records and will not be released to any person or organization. Steps on how to handle a repossessed car from getting your car back to at least get your items out of the car. This page will provide an overview of Illinois' Repossession Laws and what you should know if you've fallen behind on car payments. If you don't make your car payments on time, your lender might have the right to take your car without going to court or telling you first. Repossession can also mean paying higher insurance rates. If you believe that your car was repossessed or sold unlawfully, you can bring a legal claim against the lender. See if you can get legal help. If you're behind on payments and you don't receive notice within three days of your car being seized, reach out to the lender.
