By completing this form, your request will be assigned to a designated team for review. You should apply for unemployment benefits during your first week of total or partial unemployment.For hearing-impaired relay services, call 711. Form 0590-A Rev. 6-17. Report unemployment identity fraud to the state where it occurred. Find contact information for the state unemployment agency here. The Massachusetts Department of Unemployment Assistance (MDUA) works with ID.me to create a highly secure identity verification process. You must file your appeal within 10 days of the date on the notice DUA sends to you. After you file an appeal, DUA will schedule a hearing. Learn what you can do if someone steals your identity to apply for UI, or if DUA asks you for proof of identity.