How do I file a complaint? LCO can take complaints, perform investigations, make recommendations, and publish reports.Filing a Nursing Home Complaint. The state of Michigan investigates complaints against nursing homes. ➢ The nursing home must have complaint forms available without having to ask a staff person. To help complainants file effective complaints, the LTC Ombudsman Program has prepared a guide to filing complaints with MDCIS. Michigan Legal Help has tools to fill many kinds of forms but we do not cover all areas. You may have a blank form that you need to fill out on your own. Simply select the county where the long term care resident is living from the drop-down menu below to find the contact information for your local ombudsman. Simply select the county where the long term care resident is living from the drop-down menu below to find the contact information for your local ombudsman.