The quickest and most efficient way to file a complaint is through our online portal. If you don't make your car payments on time, your lender might have the right to take your car without going to court or telling you first.California law permits cars to be repossessed after one late or missed loan payment. Cars may be repossessed after missed insurance payments as well. We strongly encourage you to file your complaint using our online complaint forms as it is the quickest way for us to receive and process your complaint. Our experienced attorneys can investigate a consumer's specific circumstances and pursue redress or compensation within their legal rights. If you missed payments and received harassing phone calls or threatening gestures, our California lawyers can sue for a wrongful repossession for you. Our experienced attorneys can investigate a consumer's specific circumstances and pursue redress or compensation within their legal rights. Contact the lender: Since the lender hired the repossession company, they may be able to step in and resolve the issue. Submit a question, deposit insurance coverage inquiry, or complaint against an FDIC-insured institution.