Complete this form and bring it with the license plates, if any, to any Motor Vehicles office. Here's what to do if you can't make car payments or if your car is repossessed.Explore the car repossession process, including how it works, legal aspects, and steps to recover your vehicle. Get informed and take action! The lender or leaseholder can repossess the car even if you are only a few weeks behind in your payments and even without any notice to you. Speak to a customer service representative or use our 24-hour automated support. Have your account number ready. 1-800-727-7000 A voluntary surrender will have a lasting impact on your overall financial health. I own a repair shop in new york state and a repo man showed up for one of my customers car wich i have a bill against, View current repossessions, request more information and submit offers.