To file a claim for benefits on credit insurance, ask your lender for a claim form and instructions on how to complete. DEBTOR. Nature of complaint.File a complaint. Insurance. In this article, I am going to explain what those situations are, the laws that regulate this area, and what you can do about a wrongful repossession. The City of Oakland has a standard claim form that can be used for your convenience. In California, a vehicle can be repossessed if the borrower fails to meet their loan obligations or fails to make insurance payments. Learn how to file a complaint with the California Department of Insurance and why it might be a good idea to first consult a public adjuster. Employment Opportunities. Thank you for your interest in the New Jersey Motor Vehicle Commission (NJMVC). When purchasing a new vehicle from an out of state dealer, verify the New Jersey titling process with the dealership.