Our role in the informal mediation of complaints is to present the consumer's complaint to the business for review in an effort to facilitate a resolution. Court Forms, Free forms are available for those actions that only require the single form to be filed on an existing case.Let's take a look at filing a new case in the portal. The Orange County Sheriff's Office does not accept records requests or criminal complaints via email. In order to investigate potential violations of codes and ordinances, the person making the complaint must provide his or her name and address. Filing a complaint – You must file a signed and verified complaint with the Commission to begin the investigative process. If the case is filed in the wrong county, the Defendant may ask the court to change the venue to the proper county. Orange County Government, Florida. Orange County Government Home. After completing this form, you should sign the form before a notary public or deputy clerk.