Complaint Information. Please explain your complaint: Try to be brief, but be sure to tell WHAT happened, WHEN it happened and WHERE it happened.In many jurisdictions, a complaint does not need to be verified unless a rule or statute specifically states otherwise. 1. Fill out a Complaint form. a. Near the top of the first page, write your name in the space above the word. 1. You may be advised to file a complaint with the Pennsylvania Human Relations Commission (PHRC). Online Complaint Intake for Personal Care Homes and Assisted Living Residences. You must complete the IFO petition that is included with this packet and file it with your Complaint. Forms. It is important that you provide all of the information requested on this form so that your complaint can be thoroughly reviewed. To file a complaint for a civil liberties violation that occurred in Pennsylvania, please complete our electronic complaint form below.