To submit a complaint to the HHS Ombudsman, you can: Fill out this online form. Call 866-566-8989 8 a.m.If you choose to print a blank Sworn. Please completely fill out this form. Failure to complete this form properly will cause your complaint to be noncompliant and returned. Long-Term Care ombudsmen are advocates for resident rights. The Ombudsman program uses specially trained and certified volunteers (Ombudsmen) to provide advocacy services to residents of long-term care facilities. Ombudsmen help resolve issues and investigate complaints, but they do not regulate facilities. If you wish to complain to the Board, please do so in writing. Provide full name and practice address of practitioner.