You are ready to file your online report. Please make sure to turn off your pop-up blocking software before filing the report.Click on "Request a Record," skip Category and select "New York City Police Department (NYPD)" from the Agency drop-down. We will get back to you shortly. Field 1: Fill in the county in which the action is brought. Be consistent with other forms. If you need help determining which kind of complaint you have, filing the complaint, or filling out the complaint form, please contact Student Services. To file a report online, you must be over 17 years old and have a valid email address. Please mail requests to: New York City Police Department, Criminal. Records Section (Verification Unit), 1 Police Plaza, Room 303, New York, NY 10038.