You may complete a complaint form online or download one of our complaint forms. For further assistance call our Consumer Protection Hotline at 1-800-552-9963.A Virginia consumer law attorney can also assess whether there are deficiency defenses and other issues with the repossession. Use this repossession guide to protect your property. Have you borrowed money to buy property (like a car)? You can also file a complaint with your state attorney general or consumer protection office . A licensee shall not repossess a motor vehicle securing a title loan prior to the date specified in the notice. Learn more about Virginia's repossession laws, what Virginia repo agents can and cannot do, and what happens after the car is taken away. How do I report a repo that a friend of mine is letting his guy cheap a repo car at her house. Benefits of Working with a Bankruptcy Attorney.