If you are going to submit a complaint form to us, please make sure to include COPIES of any supporting documents such as contracts, invoices, receipts, etc. Here's a sample to help you write a complaint letter about a product or service.You should fill out the complaint form as completely and accurately as possible. When you are done, make a copy for yourself. Use this sample letter and these tips to write an effective complaint: Be clear and concise. Before you fill out our complaint form, please ensure that we are the proper office to assist you. The Consumer Complaint Database is a collection of complaints about consumer financial products and services that we sent to companies for response. Sign, date and print your name and address below and submit this completed form to the Association at the address listed above. Printed Name. Signature. Date. Complete the online form below or print out and complete the PDF version of the form and mail to: VBOA Enforcement Division 9960 Mayland Drive, Suite 402