Your complaint needs to meet certain criteria to be valid. Not all unfair situations are valid discrimination complaints.When someone files a discrimination complaint, CRD evaluates the facts and decides whether to accept the case for investigation. Step 1: You file a complaint. Canadians have the right to be treated fairly in workplaces free from discrimination, and our country has laws and programs to protect this right. An Act to extend the laws in Canada that proscribe discrimination. Every individual is equal before and under the law and has the right to the equal protection and equal benefit of the law without discrimination. Under the Code, you have the right to be free from discrimination in five parts of society – called social areas – based on one or more grounds. The Civil Rights Division may be able to help. We can only accept complaints that meet the requirements outlined in the Canadian Human Rights Act.