Complaints About County Child Welfare Services Agencies. Make a verbal external report to any of the following: local law enforcement, child protective services, or county welfare departments.CPS is a social welfare agency that investigates allegations of child abuse and child neglect. Their main goal is to protect children from harm. Yes, CPS and family court have called employers as part of investigations of abuse, neglect, truancy, and failure to pay child support. In this blog post, we will dispel some myths and give you a clear understanding of what social workers can and cannot do to help protect your child. They can, but there may (or may not) be consequences if the employer is not operating in a way consistent with labor law. Written reports must be submitted on Department of Justice forms, which can be requested from your local child protective agencies. Navigate CPS and DPSS investigations in Riverside County with our expert juvenile dependency lawyers. Call now for a free consult.