The Equal Opportunity Division (EOD) is responsible for processing, evaluating, and investigating complaints of discrimination, harassment, and retaliation. To file a complaint of discrimination, go to the CRD Web site home page and click on "File a Pre Complaint Inquiry."REMEDY SOUGHT BY COMPLAINANT: If eligible, would you be interested in a conflict resolution process? Yes. No Possibly, with more information. This page provides information on and resources about our non-discrimination policies and Uniform Complaint Procedures (UCP). Title VI complaints must be filed within 180 days from the date of the alleged discrimination. Grievance Form (Attachment 1). There are strict deadlines for filing a charge of discrimination, please review the information in the timeliness tab or call 1-800-669-4000. • In writing: Fill out a complaint form or write a letter and send it to: Attn: Grievance and Appeals Department. Santa Clara Family Health Plan.