Reports should be made to the Child Abuse and Neglect Hotline 24-hour Hotline: 1-833-SCC-KIDS (833-722-5437) Complaints About County Child Welfare Services Agencies.Report to the Department of Family and Children's Services (DFCS) or the police at once or as soon as possible. CPS agencies' main job is to investigate reports of child abuse and neglect to decide whether a child should be removed from their home. Equal Employment Opportunity. The Santa Clara County Office of Education (SCCOE) prohibits discrimination, harassment, intimidation and bullying. CPS has the right to legally remove your kids from your home under particular circumstances. Diversity A large part of a CPS worker's job is to understand that many cultures and religions have different customs and expectations. Recruits applicants for foster care and adoption;; Evaluates the suitability of adoptive and foster placements and finalizes adoptions. Employment Standards.