This sample letter has choices to help you build your letter. When you write, pick the words that describe your situation.In this post, we discuss the ERISA claim process, appealing your ERISA claim, filing an ERISA complaint, when to hire an attorney, and more. What are some tips for writing a complaint letter about poor customer service? Section XV highlights specific types of ERISA litigation, including developing issues such as employer stock litigation and 401(k) fee litigation, among others. Consumer Action offers a sample complaint letter and an email complaint template. You can cut and paste these documents below. Be polite Be concise Try to give the company a "what's in it for them. Try to focus on the issue and maybe a solution. Please contact an NAIC Customer Service Representative, Monday - Friday, am - 5 pm CT. Examination Standards Summary.