Here's a sample to help you write a complaint letter about a product or service. In this post, we discuss the ERISA claim process, appealing your ERISA claim, filing an ERISA complaint, when to hire an attorney, and more.Consumer Action offers a sample complaint letter and an email complaint template. You can cut and paste these documents below. No information is available for this page. Litigation also has expanded to include challenges to fee arrangements with service providers. Prudential asserted that judicial opinions support the principle that service providers (like themselves) do not bear ERISA fiduciary. Please contact an NAIC Customer Service Representative, Monday - Friday, am - 5 pm CT. Examination Standards Summary. To date, responding to complaints has essentially been a customer service function. Consumer Action offers a sample complaint letter and an email complaint template.