Request assistance from a Benefits Advisor. To get a Benefits Advisor to call you, submit your name, address and phone number.In this post, we discuss the ERISA claim process, appealing your ERISA claim, filing an ERISA complaint, when to hire an attorney, and more. Please use this form to submit a complaint about an insurance company. ERISA is a sweeping federal law that overrides most state laws because of something called preemption. Gather your documents. You may need to refer to these documents while you are filling out the complaint form.​. 2. Unless an employee works in a retail establishment and meets the requirements of the Healthy Retail. XIX discusses ERISA ESOP litigation. Here's a sample to help you write a complaint letter about a product or service.