Consumer Services responds to consumer inquiries and intervenes on behalf of consumers to help resolve complaints against insurers, agents, and other licensees. Request assistance from a Benefits Advisor.To get a Benefits Advisor to call you, submit your name, address and phone number. When you fill out your complaint, provide as much information as you can. Describe the next issue, and alleged ERISA violation, in the format set forth above. Plaintiffs allege that. Section XV highlights specific types of ERISA litigation, including developing issues such as employer stock litigation and 401(k) fee litigation, among others. In this month's issue, our authors address severance benefit claims and ERISA disclosure requirements. Here's a sample to help you write a complaint letter about a product or service. (i) Extension of timeframe on a request for service or item.