This sample letter has choices to help you build your letter. When you write, pick the words that describe your situation.In this post, we discuss the ERISA claim process, appealing your ERISA claim, filing an ERISA complaint, when to hire an attorney, and more. The General Counsel's Office is pleased to announce this revised edition of the. This claim is pending against PBGC. Plaintiff seeks declaratory judgment affirming that she is entitled to survivorship rights in the IRA, pursuant to Section 205(a) of ERISA. To file a complaint against a company with poor customer service, you can: 1. Contact the company's customer service or escalation department. The district court granted plaintiff's motion and awarded fees. On remand, the claim administrator again denied benefits and plaintiff again filed suit.