This sample letter has choices to help you build your letter. When you write, pick the words that describe your situation.In this post, we discuss the ERISA claim process, appealing your ERISA claim, filing an ERISA complaint, when to hire an attorney, and more. Complaint Information. Please explain your complaint: Try to be brief, but be sure to tell WHAT happened, WHEN it happened and WHERE it happened. Describe the next issue, and alleged ERISA violation, in the format set forth above. Print out a copy of this sample letter (PDF) for reference or download the Microsoft Word sample letter (DOCX) to change as needed and save to your computer. Do you have a specific grievance or dissatisfaction with a Prudential product, service, or associate? If so, please tell us about it using this form. If you have questions about ERISA federal law, see our ERISA FAQs.