This sample letter has choices to help you build your letter. When you write, pick the words that describe your situation.Your appeal letter is based in fact and provides a compelling summary of your stance, the evidence you have of your injury and your inability to work. In this post, we discuss the ERISA claim process, appealing your ERISA claim, filing an ERISA complaint, when to hire an attorney, and more. Consumer Action offers a sample complaint letter and an email complaint template. You can cut and paste these documents below. , 21 S.W.3d 394, 399 (Tex. App.—San. The district court concluded that the Secretary failed to present sufficient credible evidence to support claims for back wages for the office workers. A letter is important. It puts your complaint on record with the company, helps preserve any legal rights you may have in the situation.