Stop source of information and assistance for senior citizens, adults with disabilities, caregivers and service providers in Mecklenburg County. Provides protective services to disabled adults, 18 years of age or older who are alleged to be abused, neglected, or exploited and in need of protection.The Division of Aging and Adult Services is responsible for planning, administering, coordinating and evaluating activities and programs for older adults. Eligible individuals complete and submit the Senior Disaster Registry form to Council on Aging. Housing and Home Improvement services assist adults and families gain access to federal, state and local home improvement funding sources. This is a reference for residents and communities looking for assistance and resources to help Charlotte neighborhoods thrive. Call 1 (855) 582-6769 to reach your Ombudsman. Please help us to continue filling the financial and social gap for family caregivers. Does your family need assistance with housing? Call 2-1-1 or visit the 2-1-1 website.